Customer must be present at the time of delivery. Client must have a valid Illinois Drivers License, must be a minimum 18 years of age to rent and sign rental contract. Client may call our office on the day of delivery for an "estimated" time of delivery. Estimated delivery times are "not guaranteed" which may and can change.
A completed Credit Card Authorization form is required for all rental orders. Driver wait time is 10 minutes for delivery and pick up. Customer must sign the " Rental Agreement" and the upon delivery. Note: Driver will not set up the unit if customer refuses to sign. Party Rentals delivers equipment neatly stacked to one area that is easily accessible within a reasonable distance from our truck, and where our carts and dollies will easily roll. Transporting equipment over grass, dirt, sand, stairs, gravel, bi-levels, distant locals, or via elevators must be pre- arranged at the time of reservation. Schedule rental rates begin when items leave our Party Rentals storage and continue until returned, whether equipment is used or not. Equipment responsibility remains with the customer when rental rates begin.
The inflatable jumper can be only set up on grass, cement, concrete, asphalt, dirt, or any other surface that is relatively flat. Customer is responsible for electrical and water requirements. Customer must ensure delivery path from truck drop-off to set-up point. A standard walk through gate is fine. We'll bring the unit packed and it will be wheeled in on a standard hand truck (dolly). If a person can walk through, the inflatable bouncer will be able to go through as well. Customer ensures set-up area is dry and clean. Please confirm watering system is inoperable and set-up area is not wet/soggy. Wet/soggy areas will cause set-up to be cancelled at customer's full rental price. Slightly sloped driveways are not a problem, we set up on them all of the time.
You must have at least 2 foot of extra space around the perimeter of the bouncer. The entrance side of the bouncer should be facing an open area. We don't encourage setups near swimming pools; adult supervision must be EXTRA attentive.
Warning: Absolutely No: Silly String, shoes, glasses, candy, gums, sprays, foods, sodas, or other sticky substances. If upon pick up cleaning of such items is required then a cleaning fee shall automatically be imposed. Absolutely No: Wrestling, flips, piling, bouncing on sides or door way, pulling on net, for any reason. All inflatable's must be anchored at 4 corners. (Our sandbags can be used to secure the inflatable bouncer instead of regular stakes).
All rentals are final.